FAQs

  • How do I get started?

    Simply click the "Begin Your Journey" button on any package or visit our Contact Us page to fill out the form.

  • Do I need to sign a contract?

    Yes, all projects require a signed contract to ensure clarity and mutual understanding of the scope, timeline, and deliverables. The contract protects both parties and ensures transparency throughout the process.

  • What is business automation, and how can it help me?

    Business automation uses technology to perform repetitive tasks, enhancing efficiency and allowing you to focus on strategic growth. Our Conversational AI solutions can reduce manual tasks by up to 60%, improving response times significantly.

  • Which industries can benefit from your services?

    Our Conversational AI solutions are adaptable across various industries, including retail, hospitality, e-commerce, and professional services.

  • How much do your packages cost?

    Our packages start at £2,500. Visit our Services page for detailed pricing and features.

  • What happens if I don’t have a website?

    No problem! Our Essential Package includes a basic landing page tailored to showcase your business and integrate seamlessly with our chatbot solutions. For more advanced website needs, we can recommend trusted providers to help you achieve your goals.

  • Who installs the chatbot on my website?

    For existing websites, we provide the necessary code and guidance for your developer to implement the chatbot.

  • Do I need technical knowledge to use your systems?

    Not at all! Our user-friendly solutions come with comprehensive training, enabling you and your team to operate them with confidence.

  • How long does implementation take?

    Implementation timelines vary by package:

    Essential Package: 1–2 months

    Professional Package: 2–4 months

    Elite Package: 4–6 months

  • What if I need help after the project is complete?

    We offer ongoing maintenance packages starting at £400/month to ensure your systems remain updated and function smoothly.

  • Can I customize the chatbot's features after the project is complete?

    Absolutely! Our solutions are designed to grow with your business. Each project includes up to two revisions during the initial implementation to ensure the chatbot meets your needs perfectly. For additional updates or feature requests after project completion, we can assist through a new scope of work or one of our ongoing maintenance packages.

  • Are your solutions scalable as my business grows?

    Absolutely! Our solutions are designed to scale with your business and can grow to handle increasing customer interactions and more complex workflows.

  • Who will own the software accounts?

    All software accounts are created in your name using your email address, ensuring full ownership and control. During setup, we may require temporary access to your email to manage confirmation codes efficiently. Post-setup, you'll have complete control, and we'll securely share all credentials with you.

  • What payment options do you offer?

    We offer flexible payment terms, typically divided into three stages:

    40% upfront to initiate the project

    30% at the mid-project milestone

    30% upon project completion

  • What payment methods do you accept?

    We accept a variety of payment methods for your convenience:

    Bank Transfer: Directly to our business account.

    PayPal: Secure online transactions.

    Stripe: For credit/debit card payments.

    Cryptocurrency: Bitcoin (BTC) and Ethereum (ETH).